{"id":3158,"date":"2026-01-03T08:38:19","date_gmt":"2026-01-03T08:38:19","guid":{"rendered":"https:\/\/ibis-insurance-web.be\/?page_id=3158"},"modified":"2026-02-06T15:28:38","modified_gmt":"2026-02-06T15:28:38","slug":"klachten","status":"publish","type":"page","link":"https:\/\/ibis-insurance-web.be\/nl\/klachten\/","title":{"rendered":"Klachten"},"content":{"rendered":"\n<p>Indien&nbsp;u klachten heeft met betrekking tot (het tot stand komen of de uitvoering van) deze verzekeringsovereenkomsten, kunt u zich wenden tot onze&nbsp;<strong>Dienst Klachtenbeheer<\/strong>, Koningsstraat 144, 1000 Brussel, tel. +32 2 340 30 00, e-mail:&nbsp;<a href=\"mailto:klachten@ibis-insurance.be\">klachten@ibis-insurance.be<\/a>.<\/p>\n\n\n\n<p>Indien&nbsp;u geen voldoening krijgt of&nbsp;indien&nbsp;u de onmiddellijke tussenkomst van de&nbsp;<strong>Ombudsdienst<\/strong><strong>&nbsp;Verzekeringen<\/strong>&nbsp;wenst, kunt u op verschillende manieren een klacht indienen:<\/p>\n\n\n\n<p>\u2022&nbsp;via&nbsp;de website&nbsp;<a href=\"https:\/\/www.ombudsman-insurance.be\/nl\">https:\/\/www.ombudsman-insurance.be\/nl<\/a>, aan de hand van een online formulier;<\/p>\n\n\n\n<p>\u2022&nbsp;per&nbsp;e-mail gericht aan&nbsp;<a href=\"mailto:info@ombudsman-insurance.be\">info@ombudsman-insurance.be<\/a>;<\/p>\n\n\n\n<p>\u2022&nbsp;of&nbsp;per gewone brief aan de&nbsp;<strong>Ombudsman van de Verzekeringen<\/strong>, De&nbsp;Mee\u00fbssquare&nbsp;35, 1000 Brussel.<\/p>\n\n\n\n<p>Hier vindt u het <a href=\"https:\/\/ibis-insurance-web.be\/wp-content\/uploads\/2026\/01\/formulaire-de-plaintes-1.pdf\" data-type=\"attachment\" data-id=\"3075\">klachtenformulier.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Indien&nbsp;u klachten heeft met betrekking tot (het tot stand komen of de uitvoering van) deze verzekeringsovereenkomsten, kunt u zich wenden tot onze&nbsp;Dienst Klachtenbeheer, Koningsstraat 144, 1000 Brussel, tel. +32 2 340 30 00, e-mail:&nbsp;klachten@ibis-insurance.be. Indien&nbsp;u geen voldoening krijgt of&nbsp;indien&nbsp;u de onmiddellijke tussenkomst van de&nbsp;Ombudsdienst&nbsp;Verzekeringen&nbsp;wenst, kunt u op verschillende manieren een klacht indienen: \u2022&nbsp;via&nbsp;de website&nbsp;https:\/\/www.ombudsman-insurance.be\/nl, aan [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/ibis-insurance-web.be\/nl\/wp-json\/wp\/v2\/pages\/3158"}],"collection":[{"href":"https:\/\/ibis-insurance-web.be\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ibis-insurance-web.be\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ibis-insurance-web.be\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ibis-insurance-web.be\/nl\/wp-json\/wp\/v2\/comments?post=3158"}],"version-history":[{"count":2,"href":"https:\/\/ibis-insurance-web.be\/nl\/wp-json\/wp\/v2\/pages\/3158\/revisions"}],"predecessor-version":[{"id":3160,"href":"https:\/\/ibis-insurance-web.be\/nl\/wp-json\/wp\/v2\/pages\/3158\/revisions\/3160"}],"wp:attachment":[{"href":"https:\/\/ibis-insurance-web.be\/nl\/wp-json\/wp\/v2\/media?parent=3158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}