{"id":3069,"date":"2026-01-03T08:38:19","date_gmt":"2026-01-03T08:38:19","guid":{"rendered":"https:\/\/ibis-insurance-web.be\/?page_id=3069"},"modified":"2026-01-26T10:26:13","modified_gmt":"2026-01-26T10:26:13","slug":"gdpr-2","status":"publish","type":"page","link":"https:\/\/ibis-insurance-web.be\/fr\/gdpr-2\/","title":{"rendered":"Plaintes"},"content":{"rendered":"<p style=\"font-weight: 400;\">Si vous avez des r\u00e9clamations se rapportant \u00e0 (la r\u00e9alisation ou l\u2019ex\u00e9cution de) ces contrats d\u2019assurance, veuillez vous adresser \u00e0 notre service Gestion des Plaintes, Rue Royale 144, 1000 Bruxelles, t\u00e9l. +32 2 340 30 00, e-mail:\u00a0<a href=\"mailto:plaintes@ibis-insurance.be\">plaintes@ibis-insurance.be<\/a>. Si vous n\u2019obtenez pas satisfaction ou souhaitez l\u2019intervention imm\u00e9diate du Service de m\u00e9diation des assurances, vous pouvez d\u00e9poser plainte de plusieurs fa\u00e7ons: via le site internet\u00a0<a href=\"https:\/\/www.ombudsman-insurance.be\/fr\">https:\/\/www.ombudsman-insurance.be\/fr<\/a>\u00a0, moyennant un formulaire internet, par courriel adress\u00e9 \u00e0\u00a0<a href=\"mailto:info@ombudsman-insurance@be\">info@ombudsman-insurance@be<\/a>\u00a0ou par lettre ordinaire au M\u00e9diateur des Assurances, Square de Mee\u00fbs 35 \u00e0 1000 Bruxelles.<\/p>\n<p>T\u00e9l\u00e9chargez :\u00a0<a href=\"https:\/\/ibis-insurance-web.be\/wp-content\/uploads\/2026\/01\/formulaire-de-plaintes-1.pdf\">formulaire-de-plaintes (1)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez des r\u00e9clamations se rapportant \u00e0 (la r\u00e9alisation ou l\u2019ex\u00e9cution de) ces contrats d\u2019assurance, veuillez vous adresser \u00e0 notre service Gestion des Plaintes, Rue Royale 144, 1000 Bruxelles, t\u00e9l. +32 2 340 30 00, e-mail:\u00a0plaintes@ibis-insurance.be. Si vous n\u2019obtenez pas satisfaction ou souhaitez l\u2019intervention imm\u00e9diate du Service de m\u00e9diation des assurances, vous pouvez d\u00e9poser [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/ibis-insurance-web.be\/fr\/wp-json\/wp\/v2\/pages\/3069"}],"collection":[{"href":"https:\/\/ibis-insurance-web.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ibis-insurance-web.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ibis-insurance-web.be\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ibis-insurance-web.be\/fr\/wp-json\/wp\/v2\/comments?post=3069"}],"version-history":[{"count":3,"href":"https:\/\/ibis-insurance-web.be\/fr\/wp-json\/wp\/v2\/pages\/3069\/revisions"}],"predecessor-version":[{"id":3117,"href":"https:\/\/ibis-insurance-web.be\/fr\/wp-json\/wp\/v2\/pages\/3069\/revisions\/3117"}],"wp:attachment":[{"href":"https:\/\/ibis-insurance-web.be\/fr\/wp-json\/wp\/v2\/media?parent=3069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}